Process

Timeline

  1. Discovery
    Day 0

    20 minute call to align goals, scope, constraints, and success metric

    Output

    Written brief with must haves, nice to haves, risks, and success metric

  2. Proposal
    Day 1

    Fixed scope and timeline with milestones and acceptance criteria within 24 hours

    Output

    Notion page and PDF with scope, price, timeline, acceptance checklist

  3. Design
    Days 2 to 4

    Clickable prototype for the core flow plus IA for critical screens

    Output

    Figma prototype, IA map, tokens, component inventory

  4. Build
    Days 5 to 12

    Implementation with weekly demo and daily async updates

    Output

    Staging app with the defined scope ready for review

  5. Acceptance
    Day 13

    Checklist based testing on staging to confirm outcomes

    Output

    Accepted scope ready for production deploy

  6. Handoff
    Day 14

    Knowledge transfer and production deploy

    Output

    Docs, Loom walkthrough, credentials update, production release

Communication

  • Discord

    Shared channel for async updates, quick questions, and file shares

  • Weekly demo

    30 minute screen share to show progress and confirm acceptance

  • Daily summary

    Short written update with progress, blockers, and next actions

  • Issue tracker

    One board with scoped tickets, checklists, and recorded demos

SLAs

Time to first response
within 1 business hour
Core hours 10 to 18 WIB
Weekly demo
every 7 days
Fixed time agreed at kickoff
Proposal turnaround
within 24 hours
After discovery call
Bug warranty
30 days
Delivered scope only

Handoff

Documentation

Setup guide, env variables, deploy steps, operations checklist

Documentation is the foundation of a smooth handoff. Without clear and accessible docs, the knowledge transfer stalls and the client team risks dependency on the vendor. That’s why every project we deliver includes structured, well-written guides.

The documentation covers setup steps, environment variables, and deployment instructions. It also details the daily operational checklists so your engineers can maintain, scale, and troubleshoot the system with confidence.

Beyond the basics, we often include architectural notes that explain why certain choices were made. This context is essential for future changes, helping your team avoid regressions or misaligned decisions.

We aim for brevity and clarity — short sentences, clear headers, and code snippets that are copy-paste ready. The docs are delivered as markdown in your repository for easy version control, plus a clean Notion page for quick access.

Book a 20 minute discovery