Fintech operations dashboard
Rebuilt the operations dashboard to reduce handling time and improve clarity for risk reviewers
tickets down
38%
lcp
1.7s
Rebuilt core workflows, streamlined reporting, and trimmed response times across the operations stack, giving teams faster insights and reducing friction in daily processes.

Rebuilt the operations dashboard to reduce handling time and improve clarity for risk reviewers
Delivered a working v1 with auth, billing, one core workflow, and a clear dashboard
Integrated a practical copilot that drafts replies and fetches context from internal docs
Simplified KPIs and unified filters to help managers act faster on weekly trends
Redesigned appointment workflows and access controls for clinical staff
Built live tracking and exception handling with a cleaner escalation path